We offer exchanges within 14 days of delivery on full-price, unworn items with original tags. We do not offer cash refunds — please choose carefully, and feel free to get in touch before ordering if you have questions.
South African orders usually arrive in 2–4 working days via courier. International orders take 7–14 working days depending on the destination. You will receive a tracking link by email the moment your parcel leaves us.
Yes. We ship worldwide. Duties and taxes at the destination country are the customer's responsibility.
Of course. Book a private fitting in our Bedfordview studio via our Contact page. Appointments are complimentary and include a glass of something chilled.
We accept Visa, Mastercard, and EFT through PayFast — one of South Africa's most trusted payment gateways.
We recommend dry cleaning for most pieces, with cool-iron touch-ups where needed. Care instructions are always printed on the label inside your dress.
We can recommend trusted seamstresses in Johannesburg for alterations. Any changes are at the customer's cost and render the piece non-exchangeable.
Exchange it within 14 days for another size (if available) or a credit note. Please see our Exchange Policy page for full details.