Last updated: May 2026
Please read these Terms and Conditions carefully before using the La Mama Boutique website or placing an order with us. By accessing our website or making a purchase, you agree to be bound by these terms.
1. About Us
La Mama Boutique (“we”, “our”, “us”) is a South African clothing and accessories retailer. Our website is operated in accordance with the laws of the Republic of South Africa.
2. Acceptance of Terms
By using our website or purchasing from us, you confirm that:
- You are at least 18 years of age, or have parental/guardian consent
- The personal information you provide is accurate and up to date
- You agree to these Terms and Conditions in full
3. Products
We make every effort to display our products accurately, including colours, sizes, and descriptions. However, we cannot guarantee that your device’s display will perfectly reflect the actual product.
All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.
4. Pricing
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable.
We reserve the right to change prices at any time. The price you pay will be the price displayed at the time you complete your order. If a pricing error occurs, we will notify you before processing your order.
5. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
An order is confirmed once you receive an order confirmation email from us.
Accepted payment methods are displayed at checkout. All transactions are processed securely. We do not store your payment card details.
6. Delivery
We deliver within South Africa only. Delivery times and fees are outlined in our Shipping Policy, which forms part of these Terms and Conditions.
Risk of loss or damage to goods passes to you upon delivery. We are not responsible for delays caused by courier companies or circumstances beyond our control.
7. Exchanges and Returns
All exchanges are subject to our Refund & Exchange Policy. We do not offer cash refunds. Please review that policy before purchasing.
8. Intellectual Property
All content on this website — including logos, images, text, product descriptions, and design — is the property of La Mama Boutique and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.
9. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Upload or transmit harmful, offensive, or misleading content
- Interfere with the operation or security of the website
10. Limitation of Liability
To the fullest extent permitted by law, La Mama Boutique is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the amount you paid for the relevant order.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.
12. Consumer Protection Act
These terms are subject to the Consumer Protection Act 68 of 2008 (CPA) of South Africa. Nothing in these terms is intended to limit your rights under the CPA.
13. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our website constitutes acceptance of the updated terms.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
15. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
La Mama Boutique
Email: store@la-mama.co.za
Phone: +27 83 415 2731